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Debit Card and ATM Processing Manager – To $100K – Milwaukee, WI – Job # 2493

Who We Are

The Symicor Group is a boutique talent acquisition firm based in Lincolnshire, IL & San Antonio, TX. Our nationally unique value proposition centers around providing the very best available banking and accounting talent. In fact, most of our recruiters are former bankers or accountants themselves!

We know how to evaluate the very best banking and accounting talent available in the market. Whether you are a candidate seeking a new opportunity or a bank or company president trying to fill an essential position, The Symicor Group stands ready to deliver premium results for you.

The Position

Our bank client is seeking to fill a Debit Card and ATM Processing Manager role in the Milwaukee, WI area. The selected candidate will be responsible for managing staff and coordinating the workflow of the Electronic Payment and ATM Processing department.

This position offers a generous salary of up to $100K and full benefits package. Relocation assistance is possible.

Debit Card and ATM Processing Manager responsibilities include:

  • Overseeing a team that is responsible for the support and service of debit networks, debit risk mitigation tools and analysis, ATM-related tasks, settlement, card fulfillment (instant issue), card and miscellaneous items inventory, REWARDS, and Association rules.
  • Managing the implementation of bank-wide debit card and payment initiatives.
  • Performing management duties (i.e., training, coaching, developing, etc.) on a consistent basis, to ensure the continued growth of the team.
  • Providing direction in the handling of day-to-day problems, questions, or customer concerns.
  • Meeting regularly with the appropriate Risk team to review current debit card strategies.
  • Collaborating with marketing in the implementation and launch of new card/ new payment programs.
  • Working with appropriate external business partners associated with the EFT processing business.
  • Ensuring the necessary reporting to Networks, Regulators, Associations, etc. are performed accurately and timely.
  • Ensuring Business Continuity Procedures are reviewed annually, at a minimum, and are updated as needed and communicated to all necessary personnel.
  • Communicating regularly with the Manager to update, review, and advise regarding departmental, branch, and customer situations requiring immediate action, monitoring, or intervention by bank staff as appropriate.
  • Ensuring record retention for the area is being administered accurately based on Retention Manual timeframes.
  • Acting as a point person for escalation issues/complaints and ensuring that they are addressed timely.

Who Are You?

You’re someone who wants to influence your own development. You’re looking for an opportunity where you can pursue your interests and your passion. Where a job title is not considered the final definition of who you are, but merely the starting point for your future.

You also bring the following skills and experience:

  • High school diploma or equivalent is required. A Bachelor’s degree (BS/BA) from an accredited four-year college or university is desired.
  • Five or more years of supervisory experience in the debit card, electronic payment, or ATM processing industry is required.
  • Understands and analyzes data in appropriate platforms and systems that enable us to better support overall bank-wide initiatives.
  • Maintains updated knowledge of compliance topics associated with the areas of responsibility.
  • Requires effective problem solving and decision-making skills.
  • Requires ability to manage multiple and/or ongoing priorities and projects simultaneously.

The next step is yours. Email us your current resume along with the position you are considering to:

resumes@symicorgroup.com

 

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