Director of Retail Banking – Up to $175K – Madison, WI – 1173

Who We Are

Bankers Recruiting Bankers – The Symicor Group is a boutique bank-only talent acquisition firm with offices in Chicago, IL and San Antonio, TX.  Our nationally unique value proposition centers around providing the very best available banking talent to our valued clients…from a banker’s perspective.  In fact, most of our recruiters are former bankers themselves! We know banking and how to evaluate the very best banking talent available in the market.  Whether you are a bank candidate seeking a new opportunity or a bank president trying to fill an essential position, The Symicor Group stands ready to deliver premium results for you.

The Position

Our client is seeking to fill a Director of Retail Banking role in the Madison, WI market. The successful candidate shall be responsible setting the branch sales and operations strategy to support growth and market stability. Manages a team of leaders that oversees multiple branches in the management of sales, service, security, and compliance security. As a senior leader of the organization, ensures the overall strategic plan is fulfilled through the retail delivery channel.  This position reports to Bank’s the Chief Operating Officer.

The position includes a generous salary of up to $175K along with a full benefits package.

Director of Retail Banking responsibilities include:

  • Setting the strategy for branch staffing, training and development, coaching, performance management and incentive design.
  • Building strong internal collaboration with the mortgage, business lending and investment lines of business to achieve consistent go-to-market messaging.
  • Leading and directing all sales and service activities of the retail bank.
  • Providing coaching, development, motivation and support to the branch managers in your region.
  • Ensuring that the unmatched support resources that the bank provides to customer-facing staff are efficiently utilized.
  • Ensuring that bank policies and standard operating procedures are consistently and uniformly applied by all associates.
  • Instilling a strong customer service acumen in all staff members and leaders.
  • Training team members on all retail deposit / loan products.
  • Conducting Regional Manager and Branch Manager meetings and maintains a high-level communication within the bank
  • Resolving personnel issues by working with the assigned human resources personnel to ensure resolution within established procedures and guidelines.
  • Evaluating performance on a constant basis, providing counseling and guidance as needed; annually prepare formal written performance appraisals in an honest and impartial manner, recommending salary increases and promotions as appropriate.
  • Developing a thorough understanding of company policies and procedures as they relate to this position.
  • Complying with all company policies and procedures and all job-related state and federal laws and regulations.

Who Are You?

You’re someone who wants to influence your own development. You’re looking for an opportunity where you can pursue your interests and your passion. Where a job title is not considered the final definition of who you are, but merely the starting point for your future.

You also bring the following skills and experience:

  • Bachelor’s degree in Business or related field. Master’s degree preferred.
  • Experience managing all levels of branch staff through development of skills, performance management and coaching.
  • Proven accomplishment in growing deposits, accounts, and consumer loan portfolio for a multi-region financial retail organization.
  • Experience successfully collaborating with business partners to promote other lines of business.
  • Experience leading process improvement efforts resulting in efficiencies and productivity gains.
  • Proven ability to independently organize work, balance multiple priorities and manage a variety of projects in a high-volume work environment with strong attention to detail.
  • Excellent verbal and written communication skills, problem solving skills, and organizational skills.
  • Ability to use independent judgment and discretion in various situations while maintaining a high degree of confidentiality.
  • Must have, or be able to attain, a National Mortgage Licensing System registration (NMLS#) and be licensed, or be able to attain licensure, to sell credit insurance.

The next step is yours.  Email us your current resume along with the position you are considering to: