Loan Operations Manager (SBA) – Milwaukee, WI – 1109

Who We Are

Bankers Recruiting Bankers – The Symicor Group is a boutique bank-only talent acquisition firm based in Chicago.  Our nationally unique value proposition centers around providing the very best available banking talent to our valued clients…from a banker’s perspective.  In fact, most of our recruiters are former bankers themselves! We know banking and how to evaluate the very best banking talent available in the market.  Whether you are a bank candidate seeking a new opportunity or a bank president trying to fill an essential position, The Symicor Group stands ready to deliver premium results for you.

The Position

Our client is seeking to fill a Loan Operations Manager (SBA) role in the Milwaukee, WI market. The successful candidate will be responsible for overseeing and managing all SBA and USDA loan servicing and investor reporting.

This position offers a generous target salary and a full benefits package.  Relocation assistance is available for this role.

Loan Operations Manager responsibilities include:

  • Leading and directing the activities of the Loan Operations Department personnel, ensuring all processing deadlines and service standards are met.
  • Providing maintenance on the loan system, accurately processing loan transactions, including loan payments, payoffs, advances, escrows, participations, maintaining data on the system for new and renewed loans.
  • Interviews and hires Loan Operations staff; determines work priorities; schedules work assignments; orients, trains, and evaluates work performance; and provides ongoing recognition, mentoring, coaching, and counseling.
  • Ensuring compliance with policies and procedures and federal and state laws.
  • Assisting with the processing of loan payments, payoffs, and advances for SBA and USDA loans, including charged-off and non-accrual loans.
  • Maintaining and demonstrating proficiency with loan software applications (Fiserv, Image Now)
  • Preparing financial budgets, ensures compliance/achievement of financial plan, and analyzes budget information for comparison of actual to plan.
  • Producing management reports associated with loan servicing such as productivity reports, trend reports, accrual and fee accounting, progress reporting, etc.
  • Resolving credit policy issues identified internally or by the regulators by coordinating due diligence efforts with bank personnel.
  • Resolving complex and sensitive loan operations and customer servicing issues.
  • Representing Loan Operations in meetings with branches, account officers, and department managers.
  • Keeping abreast of new and changing technologies within the loan services arena. Serving on committees that involve technological and system change and collaborates with others in the Bank to research and review proposals.
  • Developing, achieving and delivering loan operations service standards.
  • Other duties as assigned.

Who Are You?

You’re someone who wants to influence your own development. You’re looking for an opportunity where you can pursue your interests and your passion. Where a job title is not considered the final definition of who you are, but merely the starting point for your future.

You also bring the following skills and experience:

  • High school diploma or GED equivalent required.  College degree preferred.
  • Three or more years of managerial/team lead experience.
  • Five or more years’ experience working in SBA and USDA loan operations, loan processing or credit administration for a bank or credit union.
  • A solid understanding of the process to prepare, complete and submit the monthly SBA 1502 Colson report.
  • A solid understanding of current SBA and USDA loan regulations and the industry “best practices” for loan due diligence.
  • Excellent oral and written communication skills required to establish goals, direct and evaluate staff; interact with employees, industry peers, and outside vendors; make recommendations; prepare reports; and conduct presentations.
  • Tactical as well as strategic thinker, with excellent leadership skills.
  • Excellent organization, project management, execution and delivery skills. Must be able to multi-task with frequent interruptions; be comfortable in a fast-paced, changing environment; and manage multiple projects to conclusion on time.
  • Comfortable with metrics based performance, including the ability to meet critical deadlines.
  • MS Word/Excel/PowerPoint/Outlook.
  • Ability to remain flexible and withstand unpredictable changes to schedules and deadlines.
  • Knowledge of Arta or Laser Pro and Fiserv.

The next step is yours.  Email us your current resume along with the position you are considering to: