Loan Operations Manager – Up to $80K – Detroit, MI – Job # 1789
Who We Are
The Symicor Group is a boutique talent acquisition firm based in Lincolnshire, IL & San Antonio, TX. Our nationally unique value proposition centers around providing the very best available banking and accounting talent. In fact, most of our recruiters are former bankers or accountants themselves!
We know how to evaluate the very best banking and accounting talent available in the market. Whether you are a candidate seeking a new opportunity or a bank or company president trying to fill an essential position, The Symicor Group stands ready to deliver premium results for you.
The Position
Our client is seeking to fill a Loan Operations Manager role in the greater Detroit, MI market. The successful candidate will be responsible for the day to day supervising, directing, and monitoring of the Loan Operations staff. Works directly with compliance, accounting, SBA Lending, branch managers, commercial lenders, and other departments to coordinate required entries, documents, reports, and related functions.
This position offers a generous target salary of up to $80K and a full benefits package. (This is not a remote position.)
Loan Operations Manager responsibilities include:
- Leading and directing the activities of the Loan Operations Department personnel, ensuring all processing deadlines and service standards are met.
- Providing maintenance on the loan system, accurately processing loan transactions, including loan payments, payoffs, advances, escrows, participations, maintaining data on the system for new and renewed loans.
- Reviewing monthly SBA 1502 reports and making necessary updates to system and/or reports to reduce Colson exceptions.
- Coordinating SBA loan sale information and directing input to loan servicing system to reflect sale balances, premium, and/or discount amounts.
- Interviewing and hiring Loan Operations staff; determines work priorities; schedules work assignments; orients, trains, and evaluates work performance; and provides ongoing recognition, mentoring, coaching, and counseling.
- Ensuring compliance with policies and procedures and federal and state laws.
- Assisting with the processing of loan payments, payoffs, and repurchases for SBA loans, including charged-off and non-accrual loans.
- Maintaining and demonstrating proficiency in loan software applications.
- Preparing financial budgets, ensures compliance/achievement of the financial plan, and analyzes budget information for comparison of actual to plan.
- Producing management reports associated with loan servicing such as productivity reports, trend reports, accrual and fee accounting, progress reporting, etc.
- Reviewing HDMA reportable loan input in various servicing system for reporting compliance.
- Resolving credit policy issues identified internally or by the regulators by coordinating due diligence efforts with bank personnel.
- Resolving complex and sensitive loan operations and customer servicing issues.
- Representing Loan Operations in meetings with branches, account officers, and department managers.
- Keeping abreast of new and changing technologies within the loan services arena. Serving on committees that involve technological and system change and collaborates with others in the Bank to research and review proposals.
- Developing, achieving and delivering loan operations service standards.
- Other duties as assigned.
Who Are You?
You’re someone who wants to influence your own development. You’re looking for an opportunity where you can pursue your interests and your passion. Where a job title is not considered the final definition of who you are, but merely the starting point for your future.
You also bring the following skills and experience:
- Bachelor’s Degree required, however, industry experience may be taken into consideration.
- Three or more years of managerial/team lead experience.
- A solid understanding of current SBA and USDA loan regulations and the industry “best practices” for loan due diligence.
- Excellent oral and written communication skills required to establish goals, direct and evaluate staff; interact with employees, industry peers, and outside vendors; make recommendations; prepare reports; and conduct presentations.
- Tactical as well as a strategic thinker, with excellent leadership skills.
- Excellent organization, project management, execution, and delivery skills. Must be able to multi-task with frequent interruptions; be comfortable in a fast-paced, changing environment; and manage multiple projects to a conclusion on time.
- Comfortable with metrics-based performance, including the ability to meet critical deadlines.
- MS Word/Excel/PowerPoint/Outlook.
- Ability to remain flexible and withstand unpredictable changes to schedules and deadlines.
- Prior experience with Jack Henry’s Banking’s SilverLake Core Banking System a plus.
The next step is yours. Email us your current resume along with the position you are considering to:
