Servicing Manager – To $120K – Cincinnati, OH – Job # 2524

Who We Are

The Symicor Group is a boutique talent acquisition firm based in Lincolnshire, IL & San Antonio, TX. Our nationally unique value proposition centers around providing the very best available banking and accounting talent. In fact, most of our recruiters are former bankers or accountants themselves!

We know how to evaluate the very best banking and accounting talent available in the market. Whether you are a candidate seeking a new opportunity or a bank or company president trying to fill an essential position, The Symicor Group stands ready to deliver premium results for you.

The Position

Our bank client is seeking to fill a Servicing Manager role located in the Cincinnati, OH market. The successful candidate will assist in and oversee the processing of internal/external customer service requests, prepare and review reports, research transactions, prepare monthly remittances and general loan maintenance.

This position offers a generous base salary of up to $120K and an excellent benefits package. (This is not a remote position).

Servicing Manager responsibilities include:

  • Supervising and developing staff through writing and conducting effective performance reviews, providing coaching, cross-training, and counseling where necessary, and collaborating in the hiring and retention of staff.
  • Overseeing departmental processes as it relates to the payment applications, escrow accounts, including reconciliation of open billing items for tax and insurance, mortgage insurance, and escrow analysis.
  • Establishing the processes and procedures for the accurate completion of loan servicing responsibilities.
  • Supervising the processing of payoff statements are prepared and sent in a timely manner, review for accuracy, and supervise the timely release of collateral, if applicable.
  • Collaborating with leadership around providing materials required for the audit process related to servicing residential loans.
  • Overseeing transactional maintenance and payment processing on the loan system as needed.
  • Directing the maintenance of escrow accounts including annual reviews, periodic disbursements, flood insurance monitoring, and resolution of issues including force placement of insurance as needed.
  • Assisting with performing quality control on processes and work to ensure compliance with RESPA, CFPB, state and federal law, and investor guidelines that relate to escrow tax, flood and forced placed insurance requirements, and PMI regulations.
  • Referring loans to Collection and assisting as needed.
  • Reviewing maturing loans for modifications, process, and track.

Who Are You?

You’re someone who wants to influence your own development. You’re looking for an opportunity where you can pursue your interests and your passion. Where a job title is not considered the final definition of who you are, but merely the starting point for your future.

You also bring the following skills and experience:

  • High school diploma or equivalent.
  • Five or more years of loan servicing or equivalent.
  • Excellent leadership and management skills
  • Provide professional communication in both oral and written expression
  • Excellent organizational, time management, and analytical skills.
  • Experience with Microsoft Windows, Microsoft Suite including Excel, Word, Outlook, Internet Explorer, Fiserv Premier, Encompass, E-Oscar.

The next step is yours. Email us your current resume along with the position you are considering to: