Vice President of Credit Card Services – Up to $135K – Milwaukee, WI – Job # 1854

Who We Are

The Symicor Group is a boutique talent acquisition firm based in Lincolnshire, IL & San Antonio, TX. Our nationally unique value proposition centers around providing the very best available banking and accounting talent. In fact, most of our recruiters are former bankers or accountants themselves!

We know how to evaluate the very best banking and accounting talent available in the market. Whether you are a candidate seeking a new opportunity or a bank or company president trying to fill an essential position, The Symicor Group stands ready to deliver premium results for you.

The Position

Our client is seeking to fill a Vice President of Credit Card Services role in the Milwaukee, WI market. The successful candidate will be responsible for leading, developing and optimizing the Credit/Debit card product portfolio, as well as overseeing servicing and dispute management.

This position offers a generous salary of up to $135K plus bonus and an outstanding benefits package.

Vice President of Credit Card Services responsibilities include:

  • Managing, recommending, and implementing Bank policies, procedures, projects, training, and communication strategies for Credit/Debit Card programs.
  • Increasing card penetration and usage.
  • Developing a strategy for Credit Card/Debit Card product development and growth while ensuring compliance and regulations are adhered to.
  • Overseeing Credit/Debit Card portfolio with responsibility for growth, compliance, expansion of card services and offerings, and rate monitoring and adjustments.
  • Monitoring portfolio performance, volumes, and statistical data collection. Collecting, organizing, and analyzing data for reports, fraud strategies (including tab rule management), analyzing the output, and report trends.
  • Managing vendor relationships, card portfolio, and revenue generation.
  • Monitoring customer card experience to ensure service optimization and customer satisfaction.
  • Staying current and complying with all federal and state regulations including Bank Secrecy Act (BSA), Office of Foreign Assets Control (OFAC) and all bank policies and procedures.
  • Performing other duties as assigned.

Who are you?

You’re someone who wants to influence your own development. You’re looking for an opportunity where you can pursue your interests and your passion. Where a job title is not considered the final definition of who you are, but merely the starting point for your future.

You also bring the following skills and experience:

  • Bachelor’s Degree in a relevant field is required.
  • Eight or more years of experience managing Credit Card products including credit cards, debit cards, and ATM services.
  • Five or more years of experience managing teams including in the development of skills, performance management, and coaching.
  • Prior experience with Fiserv-DNA technology preferred.
  • Proven accomplishment in growing and optimizing card products.
  • Ability to understand and interpret the profitability of Credit Card products.
  • Excellent oral and written communication skills required to establish goals, direct and evaluate staff; interact with employees, industry peers, and outside vendors; make recommendations; prepare reports; and conduct presentations.
  • Tactical as well as a strategic thinker, with excellent leadership skills.
  • Excellent organization, project management, execution, and delivery skills. Must be able to multi-task with frequent interruptions; be comfortable in a fast-paced, changing environment; and manage multiple projects to a conclusion on time.
  • Comfortable with metrics-based performance, including the ability to meet critical deadlines.
  • MS Word/Excel/PowerPoint/Outlook.
  • Ability to remain flexible and withstand unpredictable changes to schedules and deadlines.

The next step is yours.  Email us your current resume along with the position you are considering to: