Mortgage Servicing Supervisor – Up to $65K – Milwaukee, WI – Job # 2047

Who We Are

The Symicor Group is a boutique talent acquisition firm based in Lincolnshire, IL & San Antonio, TX. Our nationally unique value proposition centers around providing the very best available banking and accounting talent. In fact, most of our recruiters are former bankers or accountants themselves!

We know how to evaluate the very best banking and accounting talent available in the market. Whether you are a candidate seeking a new opportunity or a bank or company president trying to fill an essential position, The Symicor Group stands ready to deliver premium results for you.

The Position

Our bank client is seeking to fill a Mortgage Servicing Supervisor role in the Milwaukee, WI market. The successful candidate will be responsible for the oversight of the daily operations of mortgage servicing as well as the supervision of the Mortgage Servicing Representatives.

This position comes with a generous competitive salary of up to $65K and a full benefits package.

Mortgage Servicing Supervisor responsibilities include:

  • Supervising the daily functions of the department including new loans, payoff postings, exception payments, and loan satisfactions.
  • Supervising multiple operational functions within the Mortgage Loan Servicing department with a focus on accuracy, timeliness, and upholding service level standards.
  • Supervising mortgage loan servicing representatives including hiring, training, and managing performance.
  • Serving as a reference and information source for members and associates.
  • Training and performance management of our Mortgage Service Representatives while also serving as a subject matter expert for our members and associates.
  • Writing and administering performance reviews and coaching staff on a regular basis.
  • Supervising year-end preparation of IRS statements and the disbursement of all homeowner’s insurance escrows.
  • Keeping the Manager, Mortgage Loan Servicing apprised of any challenges, problems, and issues that affect staffing and workflow.
  • Performs other duties as assigned.

Who Are You?

You’re someone who wants to influence your own development. You’re looking for an opportunity where you can pursue your interests and your passion. Where a job title is not considered the final definition of who you are, but merely the starting point for your future.

You also bring the following skills and experience:

  • High school diploma or equivalent, and previous supervisory experience.
  • Five or more years of progressive mortgage servicing experience.
  • Experience handling mortgage servicing escalations and complex situations.
  • Proven ability to work independently and manage workflow to meet defined deadlines while maintaining strong attention to detail.
  • Successful experience directing the work of others, training and coaching staff, and operating in a leadership capacity.
  • Strong leadership, analytical, judgment, and managerial skills.
  • Excellent verbal and written communication skills with the ability to accurately answer questions in a manner that is clear, concise, and professional.
  • Must have a thorough understanding of company policies and procedures as they relate to this position.
  • Must understand and comply with all job-related state and federal laws and regulations.

The next step is yours. Email us your current resume along with the position you are considering to: