Candidate Profile #418303

Illinois – Chicago Area – Treasury Management Support Specialist

  • Years of Related Experience: Five
  • Minimum Salary: $70K
  • Work Area:  Chicago, Illinois area
  • Experience:
    • Deliver exceptional customer service via email and phone.
    • Build, set up, and execute Internal Transfers, Mobile Deposits, Bill Pay, ACH Transactions, Wires, Remote Deposits, Positive Pay, and other banking products and services.
    • Provide support to the sales team to complete their sales transactions on time and without errors.
    • Coach retail staff to effectively help clients and create the best customer service experience.
    • Meet consistently and work daily with internal departments to efficiently and effectively support customers.
    • Serve as an escalation point for complex issues that affect clients’ transactions and experience.
    • Meet daily with management to discuss workload and prioritize projects to ensure they are completed precisely and on time.
    • Analyze, complete, and audit daily and monthly Treasury reports.
    • Ensure processes meet compliance standards.
    • References are available.
  • Education:  Master’s Degree in Business Administration
  • Reference #:  418303
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