Candidate Profile #209773

Illinois – Chicago Area – Mortgage Loan Operations/Servicing Manager

• Years of Related Experience: 14
• Minimum Salary: $125K
• Work Area:  Chicago, Illinois Area
• Experience:
  • Experience with managing all facets of loan processing, operations/servicing.
  • Mortgage product expertise with Fannie, Freddie, VA, FHA, and ARM lending.
  • Manages 10 FTE staff, producing $35MM-$40MM per month.
  • Approval authority of $600K.
  • Managed individual pipeline of 15-25 closings per month.
  • Responsible for managing a team of loan and junior loan processors, including ensuring correct coverage for processors.
  • Managed regional pipelines, including weekly calls with loan officers and branch managers.
  • First point of contact for any file escalations with loan officers, underwriters, or closers.
  • Met the number of units funded, volume goals, and total number of loans closed.
  • Proficient in Salesforce CRM, Encompass LOS, and Microsoft Excel/Office Products (training, coaching, mentoring, team management, project management, pipeline management, and mortgage processing).
  • Holds an NMLS license.
• Education: Bachelor’s Degree in Business Management and Computer Science
• Reference #:  209773
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