Sr. Retail/Deposit Operations Officer – VP – To $170K – Philadelphia, PA – Job # 3241

Who We Are

The Symicor Group is a boutique talent acquisition firm based in Lincolnshire, IL & Rockport, TX. Our nationally unique value proposition centers around providing the very best available banking and accounting talent. In fact, most of our recruiters are former bankers or accountants themselves!

We know how to evaluate the very best banking and accounting talent available in the market. Whether you are a candidate seeking a new opportunity or a bank or company president trying to fill an essential position, The Symicor Group stands ready to deliver premium results for you.

The Position

Our client is seeking to fill a Sr. Retail/Deposit Operations Officer – VP role in the Philadelphia, PA area. The chosen candidate will be responsible for ensuring frontline staff have the tools to help customers, adhere to regulations, and be aware of procedures and changes to procedures, ensuring our commitment to unparalleled service.

The position includes a generous salary of up to $170K as well as an excellent benefits package.

Sr. Retail/Deposit Operations Officer responsibilities include:

  • Overseeing the check and deposit account processing function including several key processes — check payments, deposited items, ACH, overdrafts and return items, ATM and debit card settlement, statement rendering, and related reconciliation.
  • Overseeing the Bank’s customer Masterfile records and data processing for deposit transactions.
  • Managing the official check, currency vault, Internet/Mobile Banking, and ATM Card processing.
  • Acting as a key contact for large balance deposit account customers.
  • Responsible for deposit account research and adjustment activities.
  • Responsible for Retail Operations branch office teams including coaching, mentoring, employee development, and training as well as performance management and any employee relation issues.
  • Working closely with many of the other functional areas of the Bank to ensure efficient and timely management of customer deposit accounts.
  • Resolving customer issues related to deposit exceptions or errors.
  • Other duties may be assigned as needed.

Who Are You?

You’re someone who wants to influence your own development. You’re looking for an opportunity where you can pursue your interests and your passion. Where a job title is not considered the final definition of who you are, but merely the starting point for your future.

You also bring the following skills and experience:

  • Bachelor’s Degree in Business or Management related field.
  • Four or more years of bank operations, treasury, and payment experience in a community bank setting.
  • Prior supervisory experience.
  • Direct experience with a wide range of deposit-related banking products and services including credit and debit cards, online banking, treasury services, and general deposit processing.
  • Proven experience systematically improving processes and reducing costs.
  • Strong written and verbal communication skills.
  • Proficient in the use of standard Microsoft tools such as Outlook, Word, Excel, and PowerPoint are required.

The next step is yours. Email us your current resume along with the position you are considering to: